Shipping & Delivery
FREE ON ALL ORDERS TO MAINLAND UK ADDRESSES
Mainland UK FREE on all orders, Non mainland UK £4.95, EU & Other Countries £30.
If ordering bulky or heavy items from non mainland UK, the EU or other countries, we might have to levy a surcharge for Postage & Packing. Should this be the case with your order, we will inform you and process the order only after we get your go ahead.
The Postage & Packing surcharge is applicable only for non mainland UK, the EU or other countries and NOT for mainland UK addresses.
Highlands & Non Mainland UK addresses are defined as those UK addresses with a postcode in the following range: PO30-41, BT, IM, TR21-25, GY1-9, JE, IV, KW, ZE, HS, KA27-28, PH19-44, PA20-88 or as advised by Royal Mail.
All other UK postcode addresses are considered as Mainland UK.
Customers placing orders from outside the United Kingdom, including the European Union (EU), should be aware that any applicable customs duties, clearance fees, local taxes, or related charges are the sole responsibility of the customer. As these costs vary significantly between jurisdictions, Whites of London Limited is unable to estimate or advise on the potential charges. We regret that we cannot assume responsibility for such fees.
Stock permitting, we aim to despatch your order, fully paid, by credit card within 24 hours to be with you in 5 working days. For orders paid by cheque, we would require 4 working days for bank clearance and would then despatch the products in the same way.
In the event an item is out of stock, we would inform you and provide an estimate delivery time. We will charge your Credit / Debit Card only when your goods are ready for despatch.
Goods to overseas, EU and some areas of Scotland and Northern Ireland may take up to 14 working days to reach. Custom duty and local tax, if any, will be borne by the customer.
All offers are subject to availability. We reserve the right to refuse an order.
All orders need to be signed for at the time of delivery. There maybe an extra charge if we need to attempt delivery more than once.
Delivery dates are estimated only and we cannot be liable for delays in the delivery of goods to you.